Typography and Copy Center Network.
Staff: 26 people.
Number of machines: 14.
Key Outcomes:
Increase OEE by 10-15%.
Achieve 85-90% machine utilization rate, up from the previous 70%.
Decrease defect rate by 20-30%.
Increase job completion rate by 15-20%.
Improve Customer Satisfaction Score CSAT by 10-15 points.
Service Department for Household and Industrial Equipment.
Staff: 3 people.
Number of machines: 0.
Key Outcomes:
Increase First-Time Fix Rate by 20-25%.
Reduce Mean Time to Repair (MTTR) by 30-35%.
Improve Customer Satisfaction Score (CSAT) by 15-20 points.
Machine Building Enterprise.
Staff: 103 people.
Number of machines and sections: 43.
Key Outcomes:
Increase Overall Equipment Effectiveness (OEE) by 15-20%.
Achieve 90-95% machine utilization rate, up from the previous 80%.
Reduce setup and changeover times by 25-30%.
Improve On-Time Delivery (OTD) performance by 10-15%.
Enhance Employee Satisfaction Score (ESS) by 15-20 points.
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